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Active Duty , South Army Customer Service Problem Finding/Understanding Written Material |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 46 | 44 | 45 | 0 |
| ARMY | 42 | 47 | 50 | 8 |
| SOUTH | 48 | 44 | 47 | -1 |
| South Army | 46 | 46 | 50 | 5 |
| Bayne-Jones ACH | *** | *** | *** | *** |
| Brooke AMC | *** | *** | *** | *** |
| Darnall ACH | 41 | 54 | *** | *** |
| Eisenhower AMC | 45 | 55 | 45 | 0 |
| Fox AHC | *** | *** | *** | *** |
| Lyster ACH | 54 | 39 | *** | *** |
| Moncrief ACH | *** | *** | 52 | *** |
| Reynolds ACH | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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