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Active Duty , South Army Customer Service Problem Getting Help from Customer Service |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 63 | 63 | 63 | 0 |
| CONUS MHS | 43 | 49 | 51 | 9 |
| ARMY | 41 | 49 | 50 | 9 |
| SOUTH | 43 | 47 | 52 | 10 |
| South Army | 42 | 49 | 49 | 7 |
| Bayne-Jones ACH | *** | *** | *** | *** |
| Brooke AMC | *** | *** | *** | *** |
| Darnall ACH | 48 | 60 | *** | *** |
| Eisenhower AMC | 47 | 35 | 49 | 1 |
| Fox AHC | *** | *** | *** | *** |
| Lyster ACH | 53 | 31 | *** | *** |
| Moncrief ACH | *** | *** | 50 | *** |
| Reynolds ACH | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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