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Active Duty , South Navy Customer Service Problem Getting Help from Customer Service |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 63 | 63 | 63 | 0 |
| CONUS MHS | 43 | 49 | 51 | 9 |
| NAVY | 44 | 52 | 51 | 7 |
| SOUTH | 43 | 47 | 52 | 10 |
| South Navy | 40 | 54 | 52 | 12 |
| NBHC Mayport | 55 | 60 | *** | *** |
| NH Beaufort | *** | *** | *** | *** |
| NH Charleston | *** | *** | 57 | *** |
| NH Corpus Christi | 42 | 49 | 38 | -3 |
| NH Jacksonville | 39 | 66 | 69 | 29 |
| NH Pensacola | 35 | 56 | 54 | 19 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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