Active Duty , Customer Service , South Air Force


Active Duty , South Air Force Customer Service Problem Finding/Understanding Written Material
	2005	2006	2007	Trend
Benchmark	53	53	53	0
CONUS MHS	46	44	45	0
AIR FORCE	49	44	45	-5
SOUTH	48	44	47	-1
South Air Force	52	44	44	-8
12th Med Grp-Randolph	53	34	34	-19
14th Med Grp-Columbus	*******	*******	44	*******
16th Med Grp-Hurlburt Field	*******	*******	18	*******
17th Med Grp-Goodfellow	*******	*******	55	*******
20th Med Grp-Shaw	50	37	39	-11
2nd Med Grp-Barksdale	36	37	52	17
314th Med Grp-Little Rock	56	*******	46	-10
325th Med Grp-Tyndall	56	66	59	3
42nd Med Grp-Maxwell	37	41	43	7
45th Med Grp-Patrick	*******	*******	*******	*******
59th Med Wing-Lackland	*******	*******	50	*******
6th Med Grp-MacDill	*******	51	45	*******
72nd Med Grp-Tinker	46	36	32	-14
78th Med Grp-Robins	61	55	36	-25
7th Med Grp-Dyess	*******	*******	32	*******
81st Med Grp-Keesler	*******	*******	*******	*******
82nd Med Grp-Sheppard	55	45	43	-11
96th Med Grp-Eglin	*******	*******	*******	*******
South Region-Air force	*******	*******	*******	*******
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users