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Active Duty , West Army Customer Service Problem with Paperwork |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 72 | 72 | 72 | 0 |
| CONUS MHS | 64 | 68 | 69 | 5 |
| ARMY | 64 | 69 | 73 | 8 |
| WEST | 66 | 72 | 70 | 5 |
| West Army | 66 | 76 | 80 | 13 |
| Evans ACH | 70 | *** | *** | *** |
| Irwin ACH | 66 | *** | 85 | 19 |
| L. Wood ACH | 77 | *** | *** | *** |
| Madigan AMC | 60 | 75 | 91 | 31 |
| Munson AHC | 62 | 71 | 86 | 24 |
| R W Bliss AHC | 62 | 66 | 70 | 8 |
| Tripler AMC | 66 | 86 | *** | *** |
| Weed ACH | 72 | 62 | *** | *** |
| William Beaumont AMC | 55 | *** | *** | *** |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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