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Active Duty , West Navy Customer Service 2007 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 45 | 51 | 69 |
| NAVY | 45 | 51 | 66 |
| WEST | 44 | 53 | 70 |
| West Navy | 45 | 53 | 60 |
| NACC Port Hueneme | 50 | 55 | 79 |
| NBHC NAS North Island | 41 | 48 | 68 |
| NBHC NTC San Diego | *** | *** | *** |
| NH Bremerton | 57 | *** | 83 |
| NH Camp Pendleton | *** | *** | *** |
| NH LeMoore | 51 | 71 | 79 |
| NH Oak Harbor | *** | 47 | *** |
| NMC San Diego | 40 | 47 | 49 |
| NMCL Pearl Harbor | *** | *** | *** |
| TRICARE Outpatient-Chula Vista | *** | *** | *** |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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