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Active Duty , West Navy Customer Service Problem Getting Help from Customer Service |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 63 | 63 | 63 | 0 |
| CONUS MHS | 43 | 49 | 51 | 9 |
| NAVY | 44 | 52 | 51 | 7 |
| WEST | 44 | 49 | 53 | 9 |
| West Navy | 45 | 52 | 53 | 8 |
| NACC Port Hueneme | 42 | 47 | 55 | 13 |
| NBHC NAS North Island | 59 | 57 | 48 | -10 |
| NBHC NTC San Diego | *** | *** | *** | *** |
| NH Bremerton | *** | 44 | *** | *** |
| NH Camp Pendleton | *** | 44 | *** | *** |
| NH LeMoore | *** | *** | 71 | *** |
| NH Oak Harbor | 22 | *** | 47 | 24 |
| NMC San Diego | 45 | 51 | 47 | 3 |
| NMCL Pearl Harbor | 34 | 56 | *** | *** |
| TRICARE Outpatient-Chula Vista | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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