|
Active Duty , West Air Force 2007 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81 |
| CONUS MHS | 65 | 60 | 84 | 82 | 55 | 84 | 53 | 50 | 63 | 64 | 89 | 73 |
| AIR FORCE | 67 | 60 | 86 | 83 | 57 | 85 | 56 | 51 | 59 | 66 | 92 | 80 |
| WEST | 66 | 61 | 84 | 81 | 55 | 87 | 54 | 49 | 62 | 65 | 88 | 72 |
| West Air Force | 68 | 62 | 87 | 84 | 58 | 90 | 57 | 51 | 62 | 68 | 92 | 80 |
| 10th Med Grp-USAF Academy | 70 | 68 | 82 | 87 | *** | *** | 57 | 51 | *** | 58 | 74 | 71 |
| 21st Med Grp-Peterson | 66 | 58 | 90 | 86 | 53 | 89 | 48 | 52 | 56 | 74 | 98 | 90 |
| 30th Med Grp-Vandenberg | 58 | 57 | 87 | 78 | 57 | 92 | 54 | 51 | 62 | 66 | 96 | 80 |
| 341st Med Grp-Malmstrom | 72 | 63 | 85 | 80 | *** | 93 | 65 | 53 | 66 | 66 | 89 | 78 |
| 355th Med Grp-Davis Monthan | 65 | 63 | 88 | 85 | 56 | *** | 56 | 52 | 58 | 74 | 92 | 76 |
| 366th Med Grp-Mountain Home | 61 | 61 | 83 | 83 | 59 | *** | 55 | 44 | 71 | 79 | 83 | 84 |
| 377th Med Grp-Kirtland | 70 | 56 | 87 | 86 | 62 | 88 | 55 | 43 | 46 | 73 | 95 | 82 |
| 3rd Med Grp-Elmendorf | 68 | 60 | 85 | 85 | *** | *** | 47 | 52 | 67 | 57 | 92 | 79 |
| 509th Med Grp-Whiteman | 80 | 63 | 90 | 87 | *** | 86 | 57 | 49 | 69 | 63 | 84 | 82 |
| 55th Med Grp-Offutt | 71 | 61 | 90 | 82 | 58 | 90 | 59 | 44 | 55 | 72 | 98 | 82 |
| 56th Med Grp-Luke | 64 | 63 | 92 | 82 | *** | 86 | 58 | 45 | 54 | 52 | 86 | 72 |
| 5th Med Grp-Minot | 72 | 56 | 87 | 82 | *** | *** | 55 | 45 | 55 | 57 | 86 | 72 |
| 60th Med Grp-Travis | 68 | 58 | 88 | 85 | 63 | *** | 59 | 55 | 70 | 76 | 87 | 80 |
| 61st Med Squad-Los Angeles | 63 | 62 | 82 | 83 | 57 | 92 | 61 | 54 | 63 | 55 | 95 | 75 |
| 75th Med Grp-Hill | 74 | 73 | 88 | 87 | 67 | 91 | 64 | 51 | 57 | 72 | 92 | 84 |
| 90th Med Grp-F.E. Warren | 80 | 65 | 88 | 81 | *** | 90 | 70 | 56 | 55 | 75 | 97 | 79 |
| 92nd Med Grp-Fairchild | 72 | 64 | 88 | 83 | *** | *** | 57 | 50 | *** | 69 | 92 | 81 |
| 95th Med Grp-Edwards | 64 | 68 | 95 | 86 | 62 | 89 | 52 | 53 | 68 | 57 | 96 | 79 |
| 99th Med Grp-O'Callaghan Hosp | 71 | 56 | 89 | 88 | *** | *** | 57 | 49 | *** | 70 | 91 | 74 |
| West Region-Air force | 64 | 66 | 88 | 84 | 63 | 86 | 56 | 50 | 60 | 75 | 95 | 78 |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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