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Active Duty , West Air Force
Courteous and Helpful Office Staff

Courteous and Respectful
  2005 2006 2007 Trend
Benchmark 94 94 94 0
CONUS MHS 87 88 88 1
AIR FORCE 89 90 91 1
WEST 87 88 89 2
West Air Force 89 90 92 3
10th Med Grp-USAF Academy 89 88 87 -2
21st Med Grp-Peterson 87 94 94 8
30th Med Grp-Vandenberg 87 89 92 5
341st Med Grp-Malmstrom 84 85 90 6
355th Med Grp-Davis Monthan 91 89 92 2
366th Med Grp-Mountain Home 90 91 90 -1
377th Med Grp-Kirtland 97 94 92 -5
3rd Med Grp-Elmendorf 97 85 89 -8
509th Med Grp-Whiteman 84 91 96 11
55th Med Grp-Offutt 91 93 95 4
56th Med Grp-Luke 90 92 93 3
5th Med Grp-Minot 90 79 90 0
60th Med Grp-Travis 87 96 97 10
61st Med Squad-Los Angeles 90 95 85 -5
75th Med Grp-Hill 89 89 89 1
90th Med Grp-F.E. Warren 91 85 92 0
92nd Med Grp-Fairchild 90 89 92 2
95th Med Grp-Edwards 97 98 99 2
99th Med Grp-O'Callaghan Hosp 93 89 93 0
West Region-Air force 80 88 92 12
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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