Active Duty , Customer Service , West Air Force


Active Duty , West Air Force Customer Service 2007
	Problem Finding/Understanding Written Material	Problem Getting Help from Customer Service	Problem with Paperwork
Benchmark	53	63	72
CONUS MHS	45	51	69
AIR FORCE	45	54	74
WEST	44	53	70
West Air Force	45	55	73
10th Med Grp-USAF Academy	*******	*******	*******
21st Med Grp-Peterson	46	43	69
30th Med Grp-Vandenberg	42	57	72
341st Med Grp-Malmstrom	*******	*******	78
355th Med Grp-Davis Monthan	33	*******	79
366th Med Grp-Mountain Home	40	66	70
377th Med Grp-Kirtland	44	68	75
3rd Med Grp-Elmendorf	*******	*******	*******
509th Med Grp-Whiteman	*******	*******	*******
55th Med Grp-Offutt	36	56	81
56th Med Grp-Luke	*******	*******	72
5th Med Grp-Minot	*******	*******	*******
60th Med Grp-Travis	60	57	72
61st Med Squad-Los Angeles	52	47	73
75th Med Grp-Hill	58	67	76
90th Med Grp-F.E. Warren	*******	*******	66
92nd Med Grp-Fairchild	*******	*******	75
95th Med Grp-Edwards	*******	56	79
99th Med Grp-O'Callaghan Hosp	*******	*******	*******
West Region-Air force	53	59	77
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users