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Active Duty , West Air Force Claims Processing Claims Handled in a Reasonable Time |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| CONUS MHS | 77 | 80 | 83 | 6 |
| AIR FORCE | 79 | 79 | 84 | 5 |
| WEST | 78 | 83 | 86 | 8 |
| West Air Force | 80 | 83 | 90 | 10 |
| 10th Med Grp-USAF Academy | *** | *** | *** | *** |
| 21st Med Grp-Peterson | 84 | 71 | 89 | 5 |
| 30th Med Grp-Vandenberg | *** | *** | 89 | *** |
| 341st Med Grp-Malmstrom | *** | *** | 98 | *** |
| 355th Med Grp-Davis Monthan | 90 | 88 | 99 | 9 |
| 366th Med Grp-Mountain Home | 92 | 84 | *** | *** |
| 377th Med Grp-Kirtland | 82 | *** | 88 | 6 |
| 3rd Med Grp-Elmendorf | *** | *** | *** | *** |
| 509th Med Grp-Whiteman | 82 | *** | 88 | 5 |
| 55th Med Grp-Offutt | *** | *** | 88 | *** |
| 56th Med Grp-Luke | *** | 77 | 78 | *** |
| 5th Med Grp-Minot | *** | *** | *** | *** |
| 60th Med Grp-Travis | *** | *** | *** | *** |
| 61st Med Squad-Los Angeles | *** | *** | 92 | *** |
| 75th Med Grp-Hill | 78 | 78 | 91 | 14 |
| 90th Med Grp-F.E. Warren | 77 | *** | 91 | 15 |
| 92nd Med Grp-Fairchild | 70 | 88 | *** | *** |
| 95th Med Grp-Edwards | *** | *** | 86 | *** |
| 99th Med Grp-O'Callaghan Hosp | *** | *** | *** | *** |
| West Region-Air force | 79 | 85 | 89 | 10 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||
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