 |
 |
|||
|
Active Duty , West Other Customer Service Problem Finding/Understanding Written Material |
||||
| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 46 | 44 | 45 | 0 |
| OTHER | 43 | 39 | 41 | -2 |
| WEST | 44 | 45 | 44 | 0 |
| West Other | 38 | 40 | 33 | -5 |
| Out of Catchment West Region | 39 | 42 | 32 | -7 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||