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Active Duty , West Other Customer Service Problem Getting Help from Customer Service |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 63 | 63 | 63 | 0 |
| CONUS MHS | 43 | 49 | 51 | 9 |
| OTHER | 42 | 45 | 51 | 9 |
| WEST | 44 | 49 | 53 | 9 |
| West Other | 48 | 45 | 49 | 1 |
| Out of Catchment West Region | 53 | 52 | 50 | -3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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