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Active Duty , Overseas Europe
2007 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly Courteous and Helpful Office Staff How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 77 77 91 90 63 88 61 73 74 74 91 81
CONUS MHS 65 60 84 82 55 84 53 50 63 64 89 73
OVERSEAS 66 60 84 84 59 81 55 50 58 63 87 74
Overseas Europe 67 58 84 82 58 79 57 46 55 62 88 73
48th Med Grp-Lakenheath 69 56 85 82 *** *** 59 42 58 78 88 77
52nd Med Grp-Spangdahlem 67 56 88 83 61 *** 48 44 52 54 88 81
86th Med Grp-Ramstein 66 53 85 85 60 *** 59 46 37 45 78 88
Landstuhl Regional Medcen 67 56 83 79 48 *** 63 48 56 70 86 68
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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