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Active Duty , Overseas Europe Customer Service Problem Getting Help from Customer Service |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 63 | 63 | 63 | 0 |
| CONUS MHS | 43 | 49 | 51 | 9 |
| OVERSEAS | 48 | 52 | 52 | 4 |
| Overseas Europe | 50 | 55 | 53 | 3 |
| 48th Med Grp-Lakenheath | 67 | 49 | *** | *** |
| 52nd Med Grp-Spangdahlem | *** | *** | *** | *** |
| 86th Med Grp-Ramstein | 66 | *** | *** | *** |
| Landstuhl Regional Medcen | 39 | 67 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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