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Active Duty , Overseas Pacific Customer Service Problem Getting Help from Customer Service |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 63 | 63 | 63 | 0 |
| CONUS MHS | 43 | 49 | 51 | 9 |
| OVERSEAS | 48 | 52 | 52 | 4 |
| Overseas Pacific | 44 | 48 | 46 | 1 |
| 18th Med Grp-Kadena AB | *** | *** | *** | *** |
| NH Guam-Agana | *** | *** | *** | *** |
| NH Okinawa | 38 | *** | *** | *** |
| NH Yokosuka | 50 | 50 | *** | *** |
| Pacific-Air force | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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