|
Active Duty , Overseas Latin America Customer Service Problem Getting Help from Customer Service |
||||
| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 63 | 63 | 63 | 0 |
| CONUS MHS | 43 | 49 | 51 | 9 |
| OVERSEAS | 48 | 52 | 52 | 4 |
| Overseas Latin America | *** | *** | *** | *** |
| Out of Catchment OCONUS Region | 50 | 61 | 72 | 22 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||
![]() Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||