|
Active Duty , North Army Customer Service 2007 |
|||
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 45 | 51 | 69 |
| ARMY | 50 | 50 | 73 |
| NORTH | 45 | 49 | 66 |
| North Army | 50 | 51 | 66 |
| Blanchfield ACH | *** | *** | *** |
| Dewitt ACH | 46 | 47 | 48 |
| Ireland ACH | 34 | 46 | 59 |
| Kenner AHC | *** | *** | *** |
| Kimbrough Amb Car Cen-Ft Meade | 42 | 54 | 59 |
| McDonald ACH | *** | *** | *** |
| Walter Reed AMC | 48 | 46 | 62 |
| Womack AMC | 61 | 49 | 75 |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||
![]() Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | |||