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Active Duty , North Army Customer Service Problem Getting Help from Customer Service |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 63 | 63 | 63 | 0 |
| CONUS MHS | 43 | 49 | 51 | 9 |
| ARMY | 41 | 49 | 50 | 9 |
| NORTH | 42 | 49 | 49 | 8 |
| North Army | 38 | 48 | 51 | 13 |
| Blanchfield ACH | 31 | *** | *** | *** |
| Dewitt ACH | 36 | 55 | 47 | 11 |
| Ireland ACH | 39 | 44 | 46 | 7 |
| Kenner AHC | 41 | 61 | *** | *** |
| Kimbrough Amb Car Cen-Ft Meade | 36 | 36 | 54 | 19 |
| McDonald ACH | *** | *** | *** | *** |
| Walter Reed AMC | 45 | 48 | 46 | 1 |
| Womack AMC | 34 | 50 | 49 | 15 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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