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Active Duty , North Army
Claims Processing

Claims Handled in a Reasonable Time
  2005 2006 2007 Trend
Benchmark 87 87 87 0
CONUS MHS 77 80 83 6
ARMY 76 80 82 6
NORTH 75 80 80 5
North Army 77 77 76 -1
Blanchfield ACH 80 *** *** ***
Dewitt ACH *** 73 *** ***
Ireland ACH 65 88 87 22
Kenner AHC 95 76 *** ***
Kimbrough Amb Car Cen-Ft Meade 77 71 78 1
McDonald ACH *** *** *** ***
Walter Reed AMC 62 69 76 14
Womack AMC 85 85 *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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