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Active Duty , North Navy 2007 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81 |
| CONUS MHS | 65 | 60 | 84 | 82 | 55 | 84 | 53 | 50 | 63 | 64 | 89 | 73 |
| NAVY | 64 | 58 | 82 | 81 | 54 | 84 | 51 | 48 | 60 | 59 | 88 | 73 |
| NORTH | 64 | 60 | 84 | 84 | 54 | 81 | 52 | 51 | 64 | 61 | 89 | 74 |
| North Navy | 64 | 59 | 84 | 83 | 55 | 87 | 52 | 50 | 62 | 57 | 88 | 75 |
| NACC Newport | 72 | 74 | 91 | 85 | 61 | 93 | 61 | 58 | 86 | 70 | 85 | 75 |
| NBHC Little Creek | 63 | 56 | 89 | 86 | *** | *** | 58 | 58 | *** | 61 | 90 | 75 |
| NBHC Navsta Sewells | 59 | 50 | 80 | 77 | 53 | 89 | 46 | 41 | 55 | 67 | 91 | 75 |
| NBHC Oceana | 62 | 48 | 86 | 76 | *** | *** | 44 | 41 | *** | 51 | 80 | 76 |
| NH Camp Lejeune | 62 | 67 | 86 | 84 | *** | *** | 53 | 53 | *** | *** | 79 | 77 |
| NH Cherry Point | 64 | 71 | 86 | 83 | *** | *** | 45 | 31 | *** | 45 | 89 | 67 |
| NH Great Lakes | 64 | 69 | 90 | 89 | 62 | 84 | 49 | 65 | 72 | 71 | 97 | 70 |
| NMC Portsmouth | 66 | 52 | 83 | 83 | 53 | 90 | 58 | 55 | 56 | 55 | 84 | 71 |
| NMCL Annapolis | 68 | 68 | 84 | 88 | 46 | *** | 44 | 55 | 75 | 68 | 89 | 88 |
| NMCL Patuxent River | 69 | 59 | 85 | 79 | 55 | 80 | 46 | 37 | 35 | 52 | 93 | 76 |
| NMCL Quantico | 66 | 52 | 74 | 78 | 57 | *** | 49 | 37 | 70 | 42 | 83 | 84 |
| NNMC Bethesda | 59 | 52 | 79 | 83 | 44 | 63 | 44 | 41 | 76 | 52 | 92 | 69 |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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