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Active Duty , North Navy
Customer Service

  2005 2006 2007 Trend
Benchmark 63 63 63 0
CONUS MHS 51 54 55 4
NAVY 53 56 54 1
NORTH 49 53 54 4
North Navy 52 53 55 3
NACC Newport 46 51 61 15
NBHC Little Creek 52 66 *** ***
NBHC Navsta Sewells 56 51 53 -3
NBHC Oceana 50 48 *** ***
NH Camp Lejeune *** *** *** ***
NH Cherry Point *** *** *** ***
NH Great Lakes *** 53 62 ***
NMC Portsmouth 53 49 53 -1
NMCL Annapolis *** *** 46 ***
NMCL Patuxent River 49 60 55 6
NMCL Quantico 45 48 57 11
NNMC Bethesda 56 55 44 -11
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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