 |
 |
|||
|
Active Duty , North Navy Customer Service Problem Finding/Understanding Written Material |
||||
| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 46 | 44 | 45 | 0 |
| NAVY | 49 | 46 | 45 | -4 |
| NORTH | 45 | 43 | 45 | 0 |
| North Navy | 48 | 41 | 46 | -3 |
| NACC Newport | 44 | 33 | 54 | 11 |
| NBHC Little Creek | 52 | 52 | *** | *** |
| NBHC Navsta Sewells | 52 | 45 | 45 | -7 |
| NBHC Oceana | 49 | 40 | *** | *** |
| NH Camp Lejeune | *** | *** | *** | *** |
| NH Cherry Point | *** | *** | *** | *** |
| NH Great Lakes | *** | 49 | 40 | *** |
| NMC Portsmouth | 53 | 33 | 42 | -11 |
| NMCL Annapolis | *** | *** | 41 | *** |
| NMCL Patuxent River | 47 | 63 | 44 | -3 |
| NMCL Quantico | 42 | 42 | 53 | 11 |
| NNMC Bethesda | 54 | 51 | 44 | -10 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||