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Active Duty , North Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| CONUS MHS | 77 | 80 | 83 | 6 |
| NAVY | 79 | 79 | 83 | 4 |
| NORTH | 75 | 80 | 80 | 5 |
| North Navy | 82 | 83 | 85 | 4 |
| NACC Newport | 88 | 83 | 90 | 2 |
| NBHC Little Creek | 74 | 92 | *** | *** |
| NBHC Navsta Sewells | 82 | 77 | 87 | 6 |
| NBHC Oceana | 86 | 71 | *** | *** |
| NH Camp Lejeune | *** | *** | *** | *** |
| NH Cherry Point | *** | *** | *** | *** |
| NH Great Lakes | *** | 75 | 82 | *** |
| NMC Portsmouth | 87 | 90 | 87 | 1 |
| NMCL Annapolis | *** | *** | *** | *** |
| NMCL Patuxent River | 81 | 92 | 82 | 1 |
| NMCL Quantico | 79 | 60 | *** | *** |
| NNMC Bethesda | 69 | *** | 60 | -9 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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