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Active Duty , North Air Force Customer Service Problem Finding/Understanding Written Material |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 46 | 44 | 45 | 0 |
| AIR FORCE | 49 | 44 | 45 | -5 |
| NORTH | 45 | 43 | 45 | 0 |
| North Air Force | 47 | 46 | 43 | -4 |
| 1st Med Grp-Langley | 39 | 46 | *** | *** |
| 375th Med Grp-Scott | 35 | 38 | 39 | 4 |
| 66th Med Grp-Hanscom | 39 | 60 | 47 | 8 |
| 74th Med Grp-Wright-Patterson | 54 | 38 | 29 | -26 |
| 89th Med Grp-Andrews | *** | *** | 41 | *** |
| North Region-Air force | 58 | 50 | 39 | -19 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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