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Active Duty Dependents , All Regions
Claims Processing
2007
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 87 88
CONUS MHS 86 86
ARMY 88 87
NAVY 85 85
AIR FORCE 85 85
OTHER 85 87
NORTH 86 84
North Army 88 89
North Navy 85 85
North Air Force 85 78
North Other 85 82
SOUTH 83 86
South Army 85 88
South Navy 84 84
South Air Force 82 83
South Other 83 86
WEST 88 90
West Army 91 85
West Navy 88 87
West Air Force 89 91
West Other 87 92
OVERSEAS 84 83
Overseas Europe 85 86
Overseas Pacific 73 69
Overseas Latin America 96 95
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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