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Active Duty Dependents , All Regions
Claims Processing

  2005 2006 2007 Trend
Benchmark 87 88 88 0
CONUS MHS 80 83 86 6
ARMY 80 83 88 7
NAVY 82 82 85 4
AIR FORCE 80 86 85 5
OTHER 79 83 86 7
NORTH 81 85 85 3
North Army 78 84 89 11
North Navy 83 84 85 2
North Air Force 85 91 81 -3
North Other 81 84 83 2
SOUTH 80 79 84 5
South Army 80 76 87 7
South Navy 80 81 84 4
South Air Force 76 82 83 6
South Other 81 78 85 3
WEST 79 86 89 10
West Army 82 85 88 6
West Navy 83 81 87 5
West Air Force 82 88 90 8
West Other 74 87 89 16
OVERSEAS 79 84 84 5
Overseas Europe 82 86 85 4
Overseas Pacific 68 79 72 5
Overseas Latin America *** *** 96 ***
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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