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Retirees and Dependents , All Regions
How Well Doctors Communicate

Listens Carefully
  2005 2006 2007 Trend
Benchmark 90 90 90 0
CONUS MHS 88 89 88 0
ARMY 87 88 85 -1
NAVY 88 89 91 4
AIR FORCE 88 88 87 -1
OTHER 89 91 90 0
NORTH 89 90 90 1
North Army 87 89 87 0
North Navy 87 90 92 5
North Air Force 89 88 89 1
North Other 90 91 90 0
SOUTH 88 90 88 0
South Army 84 87 86 2
South Navy 91 90 89 -1
South Air Force 89 89 86 -3
South Other 88 91 89 1
WEST 88 88 88 -1
West Army 92 87 82 -9
West Navy 86 87 92 6
West Air Force 86 86 86 0
West Other 90 90 89 -1
OVERSEAS 89 91 92 3
Overseas Europe 86 89 92 7
Overseas Pacific 95 86 90 -4
Overseas Latin America *** 100 94 ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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