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Retirees and Dependents , All Regions Customer Service |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 63 | 63 | 63 | 0 |
| CONUS MHS | 57 | 59 | 62 | 5 |
| ARMY | 59 | 61 | 63 | 4 |
| NAVY | 57 | 61 | 57 | 0 |
| AIR FORCE | 61 | 59 | 62 | 1 |
| OTHER | 54 | 58 | 63 | 8 |
| NORTH | 56 | 57 | 62 | 6 |
| North Army | 55 | 59 | 64 | 9 |
| North Navy | 57 | 60 | 60 | 3 |
| North Air Force | 60 | 57 | 60 | 0 |
| North Other | 54 | 55 | 62 | 8 |
| SOUTH | 58 | 62 | 61 | 3 |
| South Army | 64 | 64 | 58 | -6 |
| South Navy | 58 | 66 | 52 | -6 |
| South Air Force | 60 | 61 | 63 | 4 |
| South Other | 56 | 61 | 63 | 7 |
| WEST | 56 | 57 | 62 | 6 |
| West Army | 60 | 61 | 64 | 4 |
| West Navy | 56 | 57 | 58 | 2 |
| West Air Force | 62 | 58 | 62 | 0 |
| West Other | 52 | 54 | 63 | 11 |
| OVERSEAS | 52 | 55 | 65 | 14 |
| Overseas Europe | 57 | 54 | 63 | 6 |
| Overseas Pacific | 53 | 47 | 63 | 11 |
| Overseas Latin America | *** | *** | 70 | *** |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||||