Retirees and Dependents , Claims Processing , All Regions


Retirees and Dependents , All Regions Claims Processing 2007
	Claims Handled in a Reasonable Time	Claims Handled Correctly
Benchmark	87	88
CONUS MHS	88	89
ARMY	88	90
NAVY	89	91
AIR FORCE	89	89
OTHER	87	89
NORTH	88	90
North Army	89	90
North Navy	89	92
North Air Force	91	89
North Other	87	89
SOUTH	87	87
South Army	86	88
South Navy	91	90
South Air Force	86	88
South Other	87	87
WEST	89	92
West Army	92	93
West Navy	88	92
West Air Force	90	91
West Other	88	92
OVERSEAS	74	80
Overseas Europe	73	79
Overseas Pacific	64	80
Overseas Latin America	82	82
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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