Retirees and Dependents , Claims Processing , All Regions


Retirees and Dependents , All Regions Claims Processing Claims Handled Correctly
	2005	2006	2007	Trend
Benchmark	88	88	88	0
CONUS MHS	85	89	89	5
ARMY	85	89	90	6
NAVY	85	90	91	5
AIR FORCE	87	88	89	2
OTHER	84	89	89	5
NORTH	85	90	90	5
North Army	83	88	90	6
North Navy	84	91	92	7
North Air Force	85	88	89	4
North Other	85	91	89	4
SOUTH	83	87	87	4
South Army	86	90	88	3
South Navy	87	92	90	2
South Air Force	86	88	88	2
South Other	82	86	87	5
WEST	87	90	92	5
West Army	87	89	93	7
West Navy	85	86	92	7
West Air Force	89	88	91	2
West Other	86	91	92	6
OVERSEAS	77	78	80	3
Overseas Europe	72	78	79	6
Overseas Pacific	87	70	80	-8
Overseas Latin America	*******	*******	82	*******
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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