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All Users , All Regions
Courteous and Helpful Office Staff
2007
  Courteous and Respectful Helpful
Benchmark 94 89
CONUS MHS 90 83
ARMY 88 81
NAVY 89 80
AIR FORCE 91 83
OTHER 92 86
NORTH 90 83
North Army 88 80
North Navy 90 82
North Air Force 90 84
North Other 93 87
SOUTH 90 82
South Army 86 78
South Navy 90 83
South Air Force 92 82
South Other 91 85
WEST 91 83
West Army 89 84
West Navy 88 77
West Air Force 91 84
West Other 93 86
OVERSEAS 91 82
Overseas Europe 90 80
Overseas Pacific 92 83
Overseas Latin America 92 88
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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