All Users , Claims Processing , All Regions


All Users , All Regions Claims Processing Claims Handled Correctly
	2005	2006	2007	Trend
Benchmark	88	88	88	0
CONUS MHS	82	85	88	6
ARMY	82	84	87	6
NAVY	82	85	87	5
AIR FORCE	84	85	87	4
OTHER	80	87	87	7
NORTH	81	86	87	6
North Army	80	83	87	7
North Navy	82	87	89	7
North Air Force	82	83	84	2
North Other	80	87	86	6
SOUTH	81	83	86	5
South Army	82	80	87	6
South Navy	81	83	86	4
South Air Force	82	83	85	2
South Other	79	84	86	7
WEST	84	88	90	7
West Army	83	88	89	6
West Navy	85	84	87	2
West Air Force	86	87	91	5
West Other	82	90	91	9
OVERSEAS	82	85	84	2
Overseas Europe	85	86	83	-1
Overseas Pacific	73	81	80	7
Overseas Latin America	89	87	90	1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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