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All Users , North Other 2007 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81 |
| CONUS MHS | 67 | 66 | 87 | 85 | 59 | 87 | 59 | 59 | 68 | 69 | 89 | 74 |
| OTHER | 69 | 73 | 89 | 88 | 59 | 87 | 60 | 66 | 69 | 71 | 90 | 72 |
| NORTH | 66 | 67 | 87 | 85 | 58 | 86 | 57 | 59 | 69 | 68 | 89 | 74 |
| North Other | 68 | 76 | 90 | 89 | 58 | 85 | 58 | 66 | 70 | 70 | 90 | 72 |
| Out of Catchment North Region | 71 | 78 | 91 | 90 | 57 | 85 | 58 | 70 | 71 | 71 | 90 | 74 |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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