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All Users , North Other Customer Service Problem Getting Help from Customer Service |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 63 | 63 | 63 | 0 |
| CONUS MHS | 48 | 54 | 56 | 8 |
| OTHER | 48 | 54 | 58 | 10 |
| NORTH | 48 | 55 | 56 | 9 |
| North Other | 49 | 58 | 58 | 9 |
| Out of Catchment North Region | 50 | 58 | 57 | 7 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||