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All Users , South Army Customer Service Problem Finding/Understanding Written Material |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 49 | 49 | 50 | 1 |
| ARMY | 48 | 51 | 55 | 6 |
| SOUTH | 52 | 52 | 51 | -1 |
| South Army | 53 | 51 | 54 | 1 |
| Bayne-Jones ACH | 44 | 47 | 53 | 9 |
| Brooke AMC | 55 | 61 | 58 | 3 |
| Darnall ACH | 50 | 62 | 47 | -4 |
| Eisenhower AMC | 48 | 52 | 59 | 10 |
| Fox AHC | 58 | 56 | 54 | -3 |
| Lyster ACH | 54 | 44 | 57 | 3 |
| Moncrief ACH | 65 | 59 | 49 | -16 |
| Reynolds ACH | 52 | 46 | 49 | -3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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