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All Users , South Army Customer Service Problem Getting Help from Customer Service |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 63 | 63 | 63 | 0 |
| CONUS MHS | 48 | 54 | 56 | 8 |
| ARMY | 47 | 54 | 54 | 7 |
| SOUTH | 50 | 54 | 56 | 6 |
| South Army | 51 | 54 | 49 | -2 |
| Bayne-Jones ACH | 48 | 52 | 56 | 9 |
| Brooke AMC | 45 | 46 | 50 | 5 |
| Darnall ACH | 58 | 63 | 45 | -14 |
| Eisenhower AMC | 55 | 45 | 53 | -2 |
| Fox AHC | 50 | 57 | 48 | -2 |
| Lyster ACH | 49 | 46 | 59 | 9 |
| Moncrief ACH | 54 | 53 | 58 | 4 |
| Reynolds ACH | 46 | 62 | 66 | 20 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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