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All Users , South Navy Customer Service 2007 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 50 | 56 | 71 |
| NAVY | 46 | 55 | 70 |
| SOUTH | 51 | 56 | 71 |
| South Navy | 46 | 57 | 67 |
| NBHC Mayport | 46 | 55 | 71 |
| NH Beaufort | 71 | 58 | 67 |
| NH Charleston | 50 | 58 | 68 |
| NH Corpus Christi | 43 | 46 | 68 |
| NH Jacksonville | 46 | 63 | 72 |
| NH Pensacola | 42 | 54 | 65 |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||
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