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All Users , South Navy Customer Service Problem Finding/Understanding Written Material |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 49 | 49 | 50 | 1 |
| NAVY | 52 | 49 | 46 | -6 |
| SOUTH | 52 | 52 | 51 | -1 |
| South Navy | 53 | 53 | 46 | -7 |
| NBHC Mayport | 60 | 60 | 46 | -14 |
| NH Beaufort | 53 | 58 | 71 | 18 |
| NH Charleston | 49 | 60 | 50 | 1 |
| NH Corpus Christi | 51 | 47 | 43 | -8 |
| NH Jacksonville | 56 | 60 | 46 | -10 |
| NH Pensacola | 52 | 51 | 42 | -10 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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