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All Users , South Other
Customer Service
2007
  Problem Finding/Understanding Written Material Problem Getting Help from Customer Service Problem with Paperwork
Benchmark 53 63 72
CONUS MHS 50 56 71
OTHER 49 58 69
SOUTH 51 56 71
South Other 50 59 70
Out of Catchment South Region 50 59 66
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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