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All Users , West Army Customer Service Problem Finding/Understanding Written Material |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 49 | 49 | 50 | 1 |
| ARMY | 48 | 51 | 55 | 6 |
| WEST | 47 | 48 | 48 | 2 |
| West Army | 47 | 54 | 53 | 7 |
| Evans ACH | 38 | 57 | 61 | 23 |
| Irwin ACH | 51 | 58 | 47 | -4 |
| L. Wood ACH | 41 | 53 | 58 | 17 |
| Madigan AMC | 50 | 62 | 51 | 2 |
| Munson AHC | 53 | 49 | 50 | -3 |
| R W Bliss AHC | 51 | 49 | 47 | -5 |
| Tripler AMC | 42 | 56 | 50 | 8 |
| Weed ACH | 43 | 35 | 53 | 10 |
| William Beaumont AMC | 47 | 51 | 59 | 11 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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