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All Users , West Army Customer Service Problem with Paperwork |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 72 | 72 | 72 | 0 |
| CONUS MHS | 65 | 68 | 71 | 6 |
| ARMY | 67 | 71 | 72 | 5 |
| WEST | 66 | 70 | 73 | 7 |
| West Army | 66 | 74 | 76 | 10 |
| Evans ACH | 68 | 69 | 80 | 12 |
| Irwin ACH | 71 | 76 | 80 | 9 |
| L. Wood ACH | 69 | 82 | 80 | 11 |
| Madigan AMC | 64 | 70 | 84 | 20 |
| Munson AHC | 70 | 67 | 76 | 6 |
| R W Bliss AHC | 65 | 69 | 74 | 9 |
| Tripler AMC | 68 | 82 | 74 | 6 |
| Weed ACH | 65 | 69 | 87 | 21 |
| William Beaumont AMC | 57 | 75 | 54 | -3 |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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