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All Users , West Navy Customer Service Problem with Paperwork |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 72 | 72 | 72 | 0 |
| CONUS MHS | 65 | 68 | 71 | 6 |
| NAVY | 67 | 71 | 70 | 3 |
| WEST | 66 | 70 | 73 | 7 |
| West Navy | 67 | 73 | 66 | -1 |
| NACC Port Hueneme | 52 | 73 | 85 | 33 |
| NBHC NAS North Island | 81 | 77 | 72 | -10 |
| NBHC NTC San Diego | 70 | 70 | 60 | -9 |
| NH Bremerton | 60 | 67 | 79 | 19 |
| NH Camp Pendleton | 67 | 65 | 62 | -5 |
| NH LeMoore | 70 | 73 | 76 | 6 |
| NH Oak Harbor | 64 | 75 | 73 | 8 |
| NMC San Diego | 60 | 78 | 60 | 0 |
| NMCL Pearl Harbor | 68 | 76 | 77 | 9 |
| TRICARE Outpatient-Chula Vista | 73 | 80 | 81 | 9 |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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