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All Users , West Navy Claims Processing Claims Handled Correctly |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 88 | 88 | 88 | 0 |
| CONUS MHS | 82 | 85 | 88 | 6 |
| NAVY | 82 | 85 | 87 | 5 |
| WEST | 84 | 88 | 90 | 7 |
| West Navy | 85 | 84 | 87 | 2 |
| NACC Port Hueneme | 86 | 92 | 96 | 11 |
| NBHC NAS North Island | 83 | 82 | 99 | 16 |
| NBHC NTC San Diego | 83 | 81 | 84 | 1 |
| NH Bremerton | 76 | 88 | 89 | 13 |
| NH Camp Pendleton | 87 | 84 | 87 | 1 |
| NH LeMoore | 81 | 90 | 94 | 13 |
| NH Oak Harbor | 90 | 84 | 93 | 3 |
| NMC San Diego | 82 | 82 | 88 | 6 |
| NMCL Pearl Harbor | 88 | 88 | 78 | -10 |
| TRICARE Outpatient-Chula Vista | *** | 96 | 94 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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