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All Users , West Air Force Customer Service 2007 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 50 | 56 | 71 |
| AIR FORCE | 50 | 57 | 75 |
| WEST | 48 | 57 | 73 |
| West Air Force | 50 | 58 | 75 |
| 10th Med Grp-USAF Academy | 45 | 44 | 77 |
| 21st Med Grp-Peterson | 51 | 45 | 61 |
| 30th Med Grp-Vandenberg | 57 | 63 | 74 |
| 341st Med Grp-Malmstrom | 43 | 68 | 80 |
| 355th Med Grp-Davis Monthan | 43 | 56 | 79 |
| 366th Med Grp-Mountain Home | 47 | 62 | 75 |
| 377th Med Grp-Kirtland | 43 | 60 | 76 |
| 3rd Med Grp-Elmendorf | 47 | 47 | 69 |
| 509th Med Grp-Whiteman | 54 | 65 | 88 |
| 55th Med Grp-Offutt | 48 | 58 | 79 |
| 56th Med Grp-Luke | 49 | 63 | 83 |
| 5th Med Grp-Minot | 42 | 65 | 81 |
| 60th Med Grp-Travis | 61 | 67 | 72 |
| 61st Med Squad-Los Angeles | 52 | 53 | 79 |
| 75th Med Grp-Hill | 51 | 63 | 67 |
| 90th Med Grp-F.E. Warren | 37 | 62 | 69 |
| 92nd Med Grp-Fairchild | 47 | 62 | 80 |
| 95th Med Grp-Edwards | 49 | 63 | 76 |
| 99th Med Grp-O'Callaghan Hosp | 43 | 51 | 81 |
| West Region-Air force | 54 | 70 | 81 |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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