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All Users , North Army 2007 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81 |
| CONUS MHS | 67 | 66 | 87 | 85 | 59 | 87 | 59 | 59 | 68 | 69 | 89 | 74 |
| ARMY | 65 | 61 | 84 | 83 | 60 | 87 | 58 | 54 | 69 | 68 | 87 | 73 |
| NORTH | 66 | 67 | 87 | 85 | 58 | 86 | 57 | 59 | 69 | 68 | 89 | 74 |
| North Army | 64 | 61 | 84 | 83 | 60 | 86 | 58 | 55 | 69 | 66 | 89 | 72 |
| Blanchfield ACH | 66 | 59 | 83 | 79 | 63 | 98 | 65 | 52 | 59 | 71 | 88 | 71 |
| Dewitt ACH | 62 | 65 | 87 | 83 | 55 | 89 | 59 | 60 | 67 | 57 | 90 | 78 |
| Ireland ACH | 65 | 68 | 83 | 83 | 60 | 92 | 61 | 55 | 65 | 76 | 89 | 73 |
| Kenner AHC | 61 | 61 | 79 | 83 | 59 | 93 | 59 | 58 | 74 | 65 | 91 | 76 |
| Kimbrough Amb Car Cen-Ft Meade | 61 | 61 | 86 | 83 | 55 | 86 | 62 | 56 | 68 | 62 | 89 | 73 |
| McDonald ACH | 66 | 58 | 87 | 86 | 65 | 87 | 64 | 55 | 63 | 61 | 87 | 75 |
| Walter Reed AMC | 66 | 66 | 87 | 89 | 57 | 69 | 55 | 58 | 75 | 65 | 89 | 71 |
| Womack AMC | 64 | 56 | 80 | 83 | 65 | 84 | 49 | 49 | 75 | 76 | 89 | 68 |
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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