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Courteous and Helpful Office Staff

Courteous and Respectful
  2005 2006 2007 Trend
Benchmark 94 94 94 0
CONUS MHS 89 90 90 1
NAVY 89 88 89 0
NORTH 89 90 90 1
North Navy 90 88 90 1
NACC Newport 91 93 88 -4
NBHC Little Creek 89 85 89 0
NBHC Navsta Sewells 88 84 88 1
NBHC Oceana 87 83 84 -3
NH Camp Lejeune 86 83 90 4
NH Cherry Point 89 86 88 -1
NH Great Lakes 92 92 92 0
NMC Portsmouth 90 91 92 2
NMCL Annapolis 87 90 91 4
NMCL Patuxent River 91 90 89 -2
NMCL Quantico 86 93 88 3
NNMC Bethesda 93 91 89 -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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