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All Users , North Navy Customer Service Problem Finding/Understanding Written Material |
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| 2005 | 2006 | 2007 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 49 | 49 | 50 | 1 |
| NAVY | 52 | 49 | 46 | -6 |
| NORTH | 47 | 48 | 50 | 3 |
| North Navy | 51 | 46 | 46 | -5 |
| NACC Newport | 44 | 39 | 53 | 9 |
| NBHC Little Creek | 51 | 55 | 54 | 3 |
| NBHC Navsta Sewells | 54 | 46 | 46 | -7 |
| NBHC Oceana | 51 | 40 | 39 | -12 |
| NH Camp Lejeune | 50 | 55 | 59 | 8 |
| NH Cherry Point | 48 | 39 | 49 | 1 |
| NH Great Lakes | 49 | 47 | 50 | 1 |
| NMC Portsmouth | 52 | 47 | 44 | -8 |
| NMCL Annapolis | *** | *** | 51 | *** |
| NMCL Patuxent River | 52 | 54 | 53 | 2 |
| NMCL Quantico | 46 | 47 | 53 | 7 |
| NNMC Bethesda | 48 | 50 | 40 | -8 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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