West Customer Service
| 2005 | 2006 | 2007 | Trend
Benchmark | 66 | 66 | 66 | 0
Enrollment Group
All Children | 57 | 55 | 59 | 2
Prime Enrollees | 57 | 55 | 61 | 4
Enrollees with Military PCM | 61 | 57 | 64 | 2
Enrollees with Civilian PCM | 51 | 54 | 54 | 2
Non-enrolled Beneficiaries | 58 | 55 | 57 | -1
Age Group
Children Under Age 6 | 53 | 57 | 60 | 7
Children 6-12 Years | 59 | 56 | 59 | 0
Children 13-17 Years | 60 | 53 | 58 | -3
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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