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North
Courteous and Helpful Office Staff

  2005 2006 2007 Trend
Benchmark 94 94 95 0
Enrollment Group
All Children 91 91 91 0
Prime Enrollees 90 89 88 -1
Enrollees with Military PCM 88 87 85 -3
Enrollees with Civilian PCM 92 93 94 2
Non-enrolled Beneficiaries 95 95 96 1
Age Group
Children Under Age 6 90 88 89 0
Children 6-12 Years 91 91 90 -1
Children 13-17 Years 93 94 93 0
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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